It seems these days that
those who communicate the most extreme views (I call them “the extremes”) tend
to get the greatest attention, yet represent a vast minority of most reasonable
thinking folk’s viewpoints. It’s happening in sports, science, politics,
academics, religion, business and our entire society in general. As the sheer
amount of information and pace of its delivery has increased by volumes in the
past couple years, it’s not so much the rational level headed middle ground that
gets the attention of readers so much as it is those who sensationalize their
views. “Back in the day” when we once received our information from only 3
national TV networks, a handful of magazines and the local daily newspaper, each
with a strong and somewhat balanced editorial review process, I’m sure very little
that today is front page news on Huffington Post, Business Insider or the Daily
Caller that I scan every morning (among others), would have made it as news. (Yes,
I know I’ve already lost all those under age 35). In order to stand out and be seen
or read out of a flood of information, it seems that the headline that shocks
the most is the one that gets the attention, particularly with new media that
appears to have no editorial limits at all. And unfortunately, the uninformed often read what
the extremes write as truth when most of these nuggets of information pass for opinions at best, and some not very well informed ones.
I use this as a backdrop to
what I’m seeing in the financial media as well. The extremes are clearly more
entertaining to read, but don’t come with warnings that if you believe much of
the junk that is written it is truly a hazardous line of thought to follow. In
football, concussions have always been a risk and one to find ways to minimize,
but ban football altogether as I read in one headline?…I don’t think so. A horrendous
shooting happens at a school, but arm every teacher with a handgun?...really?
Tax rates are going up a few ticks, so it’s time to leave the country?...Poor
Michelson lives such a tough lifestyle in the USA, surely he can do better
elsewhere.
I’ve been following this
several year long Dodd-Frank debate and as it relates to retail financial services,
the possibility of an SRO for RIA’s and the probability of a “harmonized”
fiduciary standard for all those who give personalized investment advice. The
extremes play in this space as well. The strong trend in the business is
towards “independence” and away from the proprietary product manufacturer
models. This is nothing new as it’s been the clear-cut trend over the past
several decades. But as the economics of the business have changed, regulations
move more fervently towards favoring unbiased advice and the backdrop of Wall
Street scandals are still fresh in our memories, there is a tremendous amount
of conflicting information about what truly being “independent” means. There’s
a well written article in this month’s Financial Planning Mag FP
article link that poses the question, “And what precisely, does independence
mean anyway?” to which I’m sure I’d hear many variations of responses. Many years
ago while recruiting to a proprietary product manufactured sales model, I would
argue that it was truly independent since we had access to non-proprietary products
and services as well as the name brand. Of course, no mention that all
pensions, stock options, employee benefits, recognition and management comp was
driven solely by the sale of the proprietary product. I chuckle (nervously) when
I recall even saying that, but I probably believed it at the time and it’s
taken almost 5 years to shed that warped belief. Yes, as it’s been said many times before,
compensation DOES drive thoughts and behavior.
The extremes in the biz have
written that the only way to give unbiased advice that is free of conflict is
to 1) be compensated by fees only 2) not
be affiliated in any way with FINRA and 3)
not become licensed to or ever receive a commission. I always get suspicious
when one infers theirs is the ONLY way and this is no exception. This argument infers
that a “fee only” (for which defining is a whole different discussion) advisor who
has rent, staff, technology, etc. expenses to pay monthly is unbiased and unconflicted
as to what his/her fees and/or % of AUM charges are? And that being held to an inspection on average every 10 years or so is better than the
rigor of a FINRA inspection every other year? And that by recommending a product to fill a client’s need
cannot/will not be done because it is only designed with a commission attached.
Tell that to the widow who’s life you just destroyed by what I would consider
malpractice in not securing life insurance when/as needed...simply because it is acquired through the payment of a commission. (okay, I admit that the malpractice comment is a bit extreme as well)
We see extreme positions
taken on both sides of this argument just like we see a similar banter between conservatives
and liberals in politics. There is seldom anything accomplished when one is
unwilling to compromise which is what we’ve been witnessing in beltway politics
as well as in our own business. I often read the material that Michael Kitces
writes and his latest blog post was very well done. Kitces
blog post here He astutely points out that you’re defined not by what you
call yourself, but rather how you behave. Personally, I believe that a Hybrid/Tribrid
advisor can be as much a fiduciary as the non-FINRA regulated fee-only advisor.
All advisors of every stripe are placed in potentially conflicted positions
daily. It is how they behave that defines their trustworthiness, not their business
model.
The public distrust of
politicians is at an all time low. It’s my observation that it is their
polarized and extreme positioning that has put them in that position. And my fellow
professionals, we’re doing the same to ourselves. Yes, I’ll continue to read
and be amused by some of the extremes and what they say, but at the same time,
I fear that we are dragging ourselves down a slippery slope in the view of public
opinion. My two bits for most of the extremes comes in a quote from the ever
popular President Lincoln…."Better to remain silent and be thought a fool
than to speak out and remove all doubt"